OSS Assurance SolutionInspur OSS Assurance Solution provides a unified platform for operators and service providers and delivers a centralized view and control over entire network (both telecom network and IT network), various services and operations. It helps monitor and react rapidly and minimize the impact on network and service particularly the customer experiences. It improves operation efficiency and ensures the quality of network and service.
Inspur OSS Assurance Solution offers total telecom network management on network fault, performance, configuration, service quality and O&M processes. It provides flexible network access capability to support multi-domain, multi-technology and multi-vendor management and visual view on network operation conditions and process flow to help assure continuous network and service operation of high quality, and eliminate bottlenecks to service growing for delivering great customer experience and retaining valuable customers finally.
Furthermore, the solution provides IT management capability on IT network, system, application and IT service management.
Fault Management (FM) provides central alarm collection, monitor, correlation, root cause analysis, service impact analysis, fault notification, corrective operation and fault statistics. It reduces the MTTR and the impact on services with improved customer experience.
Electronic Operation & Maintenance System (EOMS) provides flow-based operation and maintenance for different business processes. It enables automated process and operations to help optimize flow, reduce human errors and increase efficiency.
Performance Management (PM) provides visual network performance monitor, flexible statistics reporting and analysis functions and supports to detect performance degradation and find potential problems proactively. It helps assure high quality of network and services delivered to subscribers.
Service Quality Management (SQM) provides end-to-end view on service level, measures service quality by KQI and detect service problem proactively. Especially provide further signaling level capturing and analyzing based on big data platform, e.g. MAP/ISUP/SIP/Diameter, which is more and more important for service assurance.
Configuration Management (CM) provides central configuration data management and flow-based configuration change management for multi-vendor and multi-type network element operation.
IT Network Management System (ITNMS) is ITIL-based unified IT management platform to help IT staff monitor and control running state of IT devices, applications, services and business applications to help improve IT operation and maintenance efficiency and quality.
IT Service Management (ITSM) is built as unified system supporting entire service management process and actions for customer. It provides visual and flow-based process to help improve efficiency and quality and realize precision management.